Housing Access delivers a frontline Housing Advice and Allocations Service ensuring appropriate assistance and support is provided to all households in need of accommodation.
Management and administration of the Common Housing Register. The Housing Access Team deal with all waiting list/application queries in relation to social housing in Blaenau Gwent.
Provision of housing allocation advice and assistance - inputting data relating to individual housing applications.
Answering general queries by telephone, in writing, and in person.
Verification of documents and application circumstances.
Assessments of incoming housing applications against the Blaenau Gwent Common Housing Register scheme, including decisions on eligibility in respect of immigration or anti social behaviour.
Awarding immediate priority for emergency cases whose homes are damaged by flood, fire or other disaster where it is not possible to repair their existing accommodation.
Awarding priority for households who on police or social services advice must be moved immediately as a matter of urgency
Awarding priority for households from outside the area where the Council owes another Local Authority or Housing Association a nomination to someone on an urgent reciprocal basis, such as where an application has had to be rehoused outside the area due to domestic violence.
Awarding priority to statutory homelessness cases owed a full homelessness duty by Blaenau Gwent County Borough Council.
Assessment of medical need, which is seriously affected by an individual's current housing or their home cannot be adapted due to ill health or disability.
Blaenau Gwent transferred all its stock to Tai Calon Community Housing in July 2010. Tai Calon Community Housing was set up specifically to own, manage and improve the former council homes.
The following registered Social Landlords are the providers of social housing in Blaenau Gwent:
Housing Advice Centre, 20 Church Street, Ebbw Vale, NP23 6BG
Tel: 01495 354600