Please read this page for some quick handy hints on how to use this website; if you need to contact somebody about something unrelated to using this website please look at our contact us page.
This page is a handy tutorial on the following common tasks:
How to register on the system
Registering on the system will allocate you a login reference which will allow you to log back in at any time to complete an application, update an application, and when approved, bid on properties and view your bids.
Click on the register button on the top right hand side of the Home page and complete the form.
When you have completed the form, click
You will then be given a login reference which you will need to note down.
How to complete an application form
Once you are registered on the system and have a login you will be able to complete an application form (for example a housing register application form).
To complete the application you will first need to be logged in. If you are not already logged in you can do so by clicking on the Login button on the top right of the screen and entering your login reference followed by the memorable date you set when you originally registered and then press Continue.
Now enter the password you set when you registered (if required) and press Continue.
You will now be logged into your My Account screen. Click on the Apply for Housing link
Complete the social housing form and on the final page, press
Your application has now been submitted and when it has been approved, you will be able to bid on properties you are eligible for. To view the status of your application, click on My account in the top right of the screen and your application status will be displayed.
How to search for properties
You do not need to be logged in to search for properties.
Click Recent lets search, select the type of property you are searching for, enter an area and press Search. If you just press Search without selecting a property type or area, all available properties will be displayed.
A list of properties will be displayed.