🛡️ Homelessness Prevention Support
If you're homeless or at risk of becoming homeless within the next 56 days, we’re here to help. Our services are provided by the Council under the Housing (Wales) Act 2014.
💡 What Help Is Available?
Support is tailored to your situation, but may include:
- ✅ Advice and guidance on your housing options
- 🏠 Help to stay in your current home or find a new one
- 🔍 Assistance with finding private rented housing
- 🔄 Referrals to other services (e.g. debt advice)
- 🧩 Mediation services
- 🤝 Access to support services if needed
You’ll receive clear advice and practical help to resolve your housing issues—whether you're already homeless or at risk.
🧭 Not Homeless Yet?
Even if you're not at immediate risk, we can still offer:
- Housing advice
- Help with any housing-related problems
📝 What To Do First
Before contacting us, please complete the:
👉 Housing Options Wizard
This tool helps us understand your situation and offer the best advice.
📞 How To Get In Touch
You can speak to a member of our Housing Options team in several ways:
- Phone: 01495 369736 (Option 2)
- Email: housing@blaenau-gwent.gov.uk
- Visit:
Housing Advice Centre
20 Church Street, Ebbw Vale, NP23 6BG
🕒 Open Monday–Friday, 10:00 AM – 4:00 PM
Need an appointment between 9:00 AM and 5:00 PM? Just call or email us.
🚨 Emergency Help (Out of Hours)
If you need urgent help outside office hours:
- Call: 01495 311556
🕔 Weekdays: 5:00 PM – 9:00 AM
🕔 Weekends: 24 hours
🌍 Additional Support
- Report someone sleeping rough: StreetLink
- Independent housing advice:
Contact Shelter Cymru
📞 0345 075 5005
🌐 Visit Shelter Cymru